Returns & Exchanges
At Luvme Hair Ready to Go Wigs Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unworn condition with all packaging intact.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or through our online portal within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Ensure the wig is unworn, the lace is uncut, and all original tags and gifts are included in the original packaging to qualify for a full refund.
- 3.Ship the Item
Affix the provided shipping label or use a trackable carrier to send your package back to our fulfillment center, ensuring you keep a copy of your tracking number.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your return for quality assurance, your refund or exchange will be processed within 5 to 7 business days.